The phone company has yanked us around again. I didn't have mobile phone service yesterday or today (for the second time in three months), and if I didn't have a contract with them, I would cancel so fast their heads would spin off into another dimension. I'll be on the phone with them tomorrow about it, and I will get a refund for both the cost (pro-rated) of the two days of service they stole from me, as well as all the minutes I could have used (remember those free weekends I get on my plan?), credited to my account to begin to make up for the company's continued incompetence.
They could be nice, make my plan better and add on free data/internet for my phones for the remaining duration of our contracts, I would issue full forgiveness for that kind of apology, but that's unlikely.
In the nice time, since I am stuck in a contract that locks us in their clutches for another year, do you know anyone with a working iphone they don't want anymore? *laugh*
Update: The credited my account their customary "rightfully upset customer apology bonus", and turned our phones back on again.
Sunday, January 20, 2008
A T'd & Peeved
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4 comments:
Wish there was some way to help. But alas I can just wish you *hugs* for putting-up with them. Nope, no iPhones here.
was wondering why you disapeared again. post on here when you get it all worked out.
ack ... AT&T sucks soooooo much. they regularly screw up our phone bill and blame me.
Ender,
Lucky me, our contract is up in September, and they recently changed their policy that if you change your service plan, they don't auto-renew your contract! I think I'm going to get a few things added or changed before my contract expires and I get switched to month-to-month billing.
I hope thay stop screwing you around!
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