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    Tuesday, August 22, 2006

    Camera Story

    I called the camera repair place and asked about the message on the phone last week telling us that we had to prepay for the repairs. The fellow who was helping me said he'd been working there for over 30 years and he had never heard of such a thing, so he called the repair place to see if it was something on their end. I told him he was welcome to let the repair folks know that my mechanic doesn't make me prepey for car repairs either. He called back shortly (I was in the yarden, as I thought he'd take longer) and let me know that he had cleared the repair to begin. They'll have to order a part, but it shouldn't be long before we can get it back (I'm thinking a couple of weeks, max).

    Seems that when we went in to see if they could repair it and didn't send it off right then because it was the end of the month and we didn't have the $15 for shipping, so brought it back later, that the fellow we were talking with noted us as "not their regular type of clientelle" (read rich enough to just throw it away and get another) and decided to demand prepayment for the repair.

    The fellow who said I had to prepay was on vacation so I got it changed to they'll call me when it is done so that I can go in, pay, and pick it up. *grin* Either way, we're getting another camera just like it (with extended warranty) at the beginning of the month, and will get my camera back later once they are done repairing it. *smile*

    2 comments:

    Todd said...

    "Seems that when we went in to see if they could repair it and didn't send it off right then because it was the end of the month and we didn't have the $15 for shipping, so brought it back later, that the fellow we were talking with noted us as "not their regular type of clientelle" (read rich enough to just throw it away and get another) and decided to demand prepayment for the repair."

    Wow, talk about yer stereotyping. I guess that's what a lot of people think in this "throw-away" society that's been created. *sigh*

    Anonymous said...

    I can't believe they treated you that way!!
    Thankfully the 2nd person was nicer.
    I would have been really angry if that had happened to us.
    {{{K and fam}}}